Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

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Duties and Responsibilities:

Data Collection:

• Work directly with research participants nationwide, including military members and veterans as well as their spouses/partners to collect clinical trial data
• Perform tasks to prepare for data collection
• Conduct research protocols as specified
• Conduct telephone calls with research participants to: invite them to participate, build rapport and relationships, provide advice/guidance in study tasks, schedule assessments, troubleshoot, and be the primary point of contact
• Understand study operations and be able to answer participant questions
• Communicate with participants in an inclusive, respectful, friendly, and professional manner
• Prepare study materials for research
• Process received study materials and enter data

Data Preparation:

• Prepare data for technical reports, summaries, protocols, and quantitative results
• Data entry, checking, and synthesis
• Maintain confidentiality of participant records and interactions
• Compile data status reports (e.g., participant recruitment, safety, completion, timelines)
• Track and maintain schedules (e.g., participant timelines, device allocation)
• Compile, update, and track DSMB, IRB, and IACUC documentation, present findings

Teamwork:

• Work closely with undergraduate students who are a part of the team in their assistance with study materials and data entry
• Support undergraduate tasks and teamwork
• Help lab members with tasks where needed
• Foster and maintain an inclusive, productive working environment

Laboratory:

• Maintain laboratory space and equipment
• Maintain organization of physical and virtual spaces and files
• Obtain, store and track received research samples
• Oversee the cleanliness and tidiness of equipment and environment

Knowledge, Skills, and Abilities:

• Excellent communication, interpersonal, and team skills (in person, writing, and telephone)
• Project management knowledge and ability to implement project managment skills
• Excellent time management skills
• Willingness to be flexible in daily tasks (integrate multiple tasks into workday)
• Ability to work independently under moderate supervision
• Working knowledge of Microsoft Office Suite programs

• High school diploma or equivalent, or equivalent learning attained through experience required.
• Minimum of 5 years of relevant experience required.

• Experience with REDCap, Qualtrics, or similar survey instruments preferred, but not required.