Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The R&R unit is responsible for developing peer-based programs and services in assigned markets that enhance consumer engagement and help the consumer reach their recovery goals. The Recovery Market Lead is a transformational leader in the state they serve to aid in moving from a medically oriented system of care to one that is member centric where recovery principles are embedded into the state's health care system. The Recovery & Resiliency Market lead is charged with ensuring that recovery and resiliency as well as the perspective of consumers and families are actively considered in every phase of our operations. This includes, identifying community and other programs that will increase the use of these principles, working with the behavioral health community to further refine these principles as they relate to services for consumers, and developing and implementing internal and external based training programs.

• Market lead ensures that recovery model as well as the perspective of members and families are represented in every phase of our operations
• Develop and implement internal and external recovery based educational programs and contractual trainings
• Expand our recovery footprint in the community by increasing awareness
• Provide education to increase the skills of community-based peers
• Reduce stigma and bias on mental health and substance use
• Develop partnerships with community and advocacy organizations

Primary Responsibilities:

• Partner with community providers of peer support to expand the network and ensure quality services are available for our members
• Educate by creating new curriculum specific to state need and facilitate community trainings
• Model the principles of recovery and provide member perspective to our CM, UM, Network, Product and Affordability partners
• Advocate for a recovery perspective in the community through working closely with stakeholder groups and Consumer Run Organizations
• Serve as a liaison between the Recovery and Resiliency peer program and the Health Plan
• Lead system change to address policies and practices that create preventable health disparities
• Provide training to Consumer Run Organizations (Digital Peer Support, 8 Dimensions of Wellness, Self-Advocacy and Self-Determination)
• Monthly consultation calls with each Consumer Run Organization in the state to offer support and address educational needs.
• Serve as a trainer for the state Peer Support Specialist Certification and for the state Parent Peer Certification.
• Serve on a Peer Workforce Work Group and head initiative to revise state regulations to remove barriers to peer provider certification and increase network of providers
• Establish strong collaborative relationships with existing consumer and family organizations, such as local NAMI and Mental Health American chapters. Promote and facilitate active engagement with these organizations
• Support and strengthen the work of local consumer and family run organizations including communicating new and innovative successful consumer-driven services and programs occurring across the country through workshops, newsletters, web casts and meetings; providing coaching, training and support to develop new consumer delivered services based on consumer and family needs; and sharing information about funding opportunities
• Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs based in recovery and resiliency that are culturally competent
• Serve as a member of committees and subcommittees as designated by the Executive Director
• Participate in quality review processes for peer support specialists
• Traveling to various locations throughout New Mexico on a weekly basis - up to 75% travel

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of post-recovery experience
• Experience in clinical, behavioral or substance use settings
• Experience organizing and leading educational programs and events
• Successful completion of a certified peer specialist training program / leadership experience
• Demonstrated comprehensive knowledge of Recovery principles
• Demonstrated understanding of the tenets of mental health recovery
• Computer competence to include MS Office applications and Internet
• Proven ability to create PowerPoint presentations
• Access to reliable transportation to travel to various sites throughout New Mexico
• Ability to travel up to 75% of the time

Preferred Qualifications:

• Bilingual Spanish proficiency
• Solid competency in use of Excel spreadsheets

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.