Provide technical support for troubleshooting, both remotely and on site, related to technology, automation, and RCS Offer support to local Epiroc facilities in matters concerning technology and automation Assist customers in situations involving technology and automation Collaborate with ADS, URE, and SED capital equipment sales teams to promote sales Supply parts inform

Perform routine preventative maintenance, troubleshooting and repairs on all Epiroc products in accordance with manufacturer recommendations Run diagnostics on malfunctioning equipment, determine possible causes and initiate repairs Ensure the appropriate tools and equipment are on site and properly maintained Promote and practice proper safety procedures and the correct

Providing technical support in the form of troubleshooting either by phone or on site Supplying parts information in the form of suggested stocking guides Providing warranty support; evaluating and validating claims, discussing issues with the Product Company, and submitting service reports to support claims Leading training for distributors and customers on all relevant

Perform routine preventative maintenance, troubleshooting and repairs on all Epiroc products in accordance with manufacturer recommendations Run diagnostics on malfunctioning equipment, determine possible causes and initiate repairs Ensure the appropriate tools and equipment are on site and properly maintained Promote and practice proper safety procedures and the correct

Ensure orders are picked, packed and shipped accurately and completely as specified Receive and store incoming Stock Replenishment shipments within 24 hours Maintain stock locations in company inventory system BPCS Bill all shipments on a daily basis Load and unload freight, both inbound and outbound truck using a fork lift Print sales orders on a routine and timely basis