Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Provide day to day execution of Marketing print production duties, direct mail, projects, and initiatives Lead the print production workflow for projects and tasks, such as multi effort direct mail campaigns, branch openings, direct reprints, branch campaign materials, tax related mailings, event collateral, and monthly matrix mailings Establish and manage aggressive time

Provide support to assigned department; may work on small projects Review Guaranteed Asset Protection Services Application (NFCU 298A) for completeness and accuracy to determine if additional information is needed. Assign the NFCU 298A to specific queues in different operating systems Review and place GAP claim documents in member folder Create and send letters to members

Lead the group of mainframe system programmers, serving as a knowledgeable subject matter advisor and collaborator in their duties to o Perform overall environment administration. o Design, manage, and maintain the data mirroring solution to ensure disaster recoverability and compliance with established RTO and RPO. o Install, configure, and maintain z/OS operating system

Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit) Determine and advise members on approved loan conditions and documentation requirements Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal repo

Develop branch strategy, establish priorities and set goals; evaluate and implement standards and ensure alignment with department/organizational objectives Manage and direct operations to ensure production goals, service level agreements and corporate objectives are met Monitor work environment and direct allocation of resources to ensure adequate staffing to meet produc

Develop branch strategy, establish priorities and set goals; evaluate and implement standards and ensure alignment with department/organizational objectives Manage and direct operations to ensure production goals, service level agreements and corporate objectives are met Monitor work environment and direct allocation of resources to ensure adequate staffing to meet produc

Design, develop, and evaluate moderately complex predictive models and advanced algorithms Identifies meaningful insights from large data and metadata sources Test hypotheses/models, analyze, and interpret results Exercise sound judgment and discretion within defined procedures and practices Develop and code moderately complex software programs, algorithms, and automated